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Delivering industry-specific expertise


We understand the variety of privacy and compliance concerns facing the industry. We deliver the necessary knowledge and resources to help you secure your data and protect your customers

Retailers – both big and small – have become coveted victims of cyber attack

With a vast amount of financial transactions generated across the industry and volumes of customers’ personal data stored on file, it is no wonder why the retail sector has been an elusive target for cyber criminals

Retail currently has the third highest percentage of data breaches caused by malicious attacks. The sector has also experienced some of the highest increases in the costs of data breaches, with the Notifiable Data Breach scheme threatening more penalties if businesses don’t comply. With operations shifting increasingly towards ecommerce, online retailers open themselves to more attack. They need to ensure their technology and information are secure in order to avoid the growing costs of security incidents and maintain valued customer trust. 


Top threats to the retail sector

Below are some of the most concerning cyber threats to the retail industry:


Malware refers to a variety of malicious code such as ransomware, spyware or trojans. These attacks cause extensive damage and often lead to the theft of critical customer data. Once data is breached, it is often held ransom or sold on the dark web.


E-skimming is a form of internet fraud where a payment processing page is compromised by a cyber criminal. This is conducted in a number of ways, such as exploiting a vulnerability in the retailer's website or by gaining access to the network through brute-force of administrator credentials.

Distributed Denial-of-Service

Distributed Denial-of-Service (DDoS) extortion attacks overwhelm the network and cause retail services to be disrupted or halted. Cyber criminals leverage the website downtime, promising to stop the attack and restore the service operation once the victim company pays the ransom.

The Content Security approach 

At Content Security, we understand the daily challenges the retail industry faces in securing sensitive customer information and critical applications from threat

Our mission as a trusted cyber security consultant is to support retail businesses throughout their entire cyber security journey. We want to assist you with all your information security needs, including meeting your compliance requirements, avoiding costly fines and uplifting your overall security. 

Our team of security specialists has a wealth of industry expertise, with over 20 years of experience in information security. While we understand that cyber security threats to retail are not a new phenomenon, we have seen them evolve over the years and have worked with many retailers to build resilience against emerging cloud and IoT threats, as well as gaining PCI compliance and securing their supply chain. 


What we do 

Identity and Access Management

The average person regularly uses passwords to 27 systems. Within an organisation, they also change roles multiple times while abandoning applications they no longer need. Sometimes they leave and there may be some accounts not disabled. Before long, an organisation has lost visibility of the access they are granting, and the ‘principle of least privilege’ is a distant dream.

Penetration Testing

At Content Security, we take a proactive focus to mitigating risk and minimising threat exposure. We largely scan and ethically exploit retail businesses' web applications to unveil vulnerabilities that may be of use to a real-world cybercriminal. Our team of IT security professionals identifies areas of risk and provides strategic remediation.

PCI DSS Compliance

We are a Qualified Security Assessor (QSA) under the Payment Card Industry Security Standards Council (PCI SSC). Our experienced consultants help clients comply with the Payment Card Industry Data Security Standard (PCI-DSS). We not only assist clients in developing a strategy to bring their organisation to compliance but perform a final assessment to validate compliance.

Security Awareness Training

Developing basic cyber security awareness works in conjunction with your technological security investments. We provide a range of easy and motivating security awareness training, with interactive conditioning and regular reporting to benchmark staff improvement. We also have a Managed Cybersecurity Awareness Program (MCAP).

Mandatory Data Breach Compliance

We ensure you are compliant with the Notifiable Data Breach scheme by documenting the flow of Personally Identifiable Information (PII) within your organisation, outlining a roadmap for security success, and quantifying your level of risk to management and board executives. We help organisations report and investigate breaches, and further avoid hefty regulatory fines.

Digital Forensics and Incident Response

It is essential to minimise the time between detection and recovery in order to reduce downtime and costs. Our IR plans and playbooks can assist with seamless disaster recovery in the event of a breach. Moreover, our skilled forensic investigators work to retain all evidence, contextualise the issue and make recommendations so similar issues do not occur in the future.

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Need to achieve Compliance? The first step is to undertake a gap analysis of your current level of compliance with legislation or standards.

Ready to start? Let’s talk today about your cyber security needs

If you need support aligning your security strategy, protecting your digital assets or managing your defenses, Content Security can help. Schedule a time with one of our Directors today.